NHTSA Complaint #11718828 — 2023 TOYOTA RAV4 PRIME

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11718828
Vehicle	2023 TOYOTA RAV4 PRIME
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2025
Date Filed	February 18, 2026
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while operating the vehicle, the instrument panel was inoperable. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 21,000.

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