NHTSA Complaint #11719429 — 2023 TOYOTA RAV4 PRIME
BACK OVER PREVENTION issue reported to NHTSA
Complaint Details
| ODI Number | 11719429 |
| Vehicle | 2023 TOYOTA RAV4 PRIME |
| Component | BACK OVER PREVENTION |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System). The vehicle was taken to the local dealer weeks ago. The dealer informed the contact that parts were on backorder. The manufacturer was contacted and confirmed the recall status. The failure mileage was 25,000.
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