NHTSA Complaint #11717674 — 2016 FORD F-150

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling and wind sound coming from the panoramic roof. While attempting to inspect the vehicle, the contact stated that the panoramic roof glass seized, opened, and failed to close. The contact stated that the panoramic roof glass seemed as if it was about to fracture. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was very expensive and not worth the cost. The contact referenced an unknown recall with a similar failure description; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.