NHTSA Complaint #11717615 — 2024 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11717615 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
My vehicle has an open safety recall (Campaign 78C) related to the hybrid system. The manufacturer has confirmed that no repair remedy or parts are currently available, and no timeline has been provided. Despite the unresolved safety recall, I have been informed that I may continue operating the vehicle. I am concerned about the safety risk of operating a vehicle with an unresolved safety recall and no available fix. I contacted the manufacturer (Jeep/Stellantis) to request documentation and review. While a case was initially created, I was later informed that a proactive repurchase is not being offered and that my request for continued review would not be documented or kept open. I am submitting this complaint to document the unresolved safety recall, the lack of an available remedy, and the manufacturer’s refusal to continue internal review of the safety concern. The recall notice did not include a consumer issue date; the date provided reflects when the safety recall was officially posted and became known to me.
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