NHTSA Complaint #11719063 — 2024 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11719063
Vehicle 2024 JEEP WRANGLER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an ineffective remedy for the recall. I'm afraid to drive car because it might spontaneously catch fire or power down while driving again, which is terrifying because you lose all steering control. My car has been at the Jeep Dealer in Lynnfield, Massachusetts since January 7, 2026. The Jeep dealer said they couldn't buy my Jeep from me because they can't certify it's safety due to open recall. I can't park car in my parking garage or anywhere in Boston per recall notice. Bought Jeep Wrangler Rubicon X 4xe brand new 1/20/24 for $76,500 and have $25,000 of equity/payments in it, but it has a note of $52,500 outstanding and due to recall issues the car is only worth maybe $32,500 but should be worth at least $60,000. I want manufacturer to buy my car back from me because it's under warranty and they can't fix the battery in a way that makes it safe to drive or even park near anything.

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