NHTSA Complaint #11719693 — 2024 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11719693
Vehicle 2024 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was serviced for recall 56C and was out of service for several days. Early November 2025 – Jeep/stellantis announced recall 76C (and also 68C) affecting my VIN, involving significant safety concerns and instructions limiting how the vehicle can be used/charged. At that time, my vehicle had roughly 21,537 miles, well below 24,000 miles. As I understand it, no actual fix was available at that time. Late 2025 into early 2026 – I continued to use the vehicle subject to Stellantis’ restrictions and with the open safety recalls still impacting my ability to use the vehicle normally and its market value. Approximately three weeks before today (around early February 2026) – AutoNation took the vehicle into its shop to perform recall 68C work. The Jeep has now been in the shop for roughly three weeks with no firm completion date. Stellantis is paying for a rental, but it is not comparable to my Jeep. Current status and problems As of February 22, 2026, the Jeep has about 27,900 miles on it. My Jeep is unavailable to me and has been at the dealer for about three weeks; I have no clear estimate for completion or for a final resolution of the safety defects. The combination of unresolved safety recalls (including recall 76C, announced when the vehicle was still under 24,000 miles), limitations on use/charging, and extended time without the vehicle has substantially reduced both my ability to use the vehicle and its trade‑in value. AutoNation has declined to offer a fair trade‑in or a comparable loaner vehicle while repairs drag on.

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