NHTSA Complaint #11716306 — 2012 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11716306
Vehicle 2012 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My 2012 Hyundai Sonata recently had an engine replacement completed under a Hyundai recall. Immediately after the recall repair, the vehicle began shaking while driving, produced a burning smell, and the air conditioning stopped working, none of which occurred prior to the recall repair. These symptoms started immediately after the engine replacement, indicating a possible improper or unsafe installation. I believe the vehicle is unsafe to drive due to the burning smell and shaking. I contacted Hyundai Customer Service and was told the issue must be resolved with the dealership. However, the dealership has refused timely inspection, has dismissed my safety concerns, and has declined to provide a rental or loaner vehicle, leaving me without safe transportation. This is a post-recall safety issue, and I am concerned about the risk of fire or mechanical failure due to the burning smell and vehicle instability. I am requesting this issue be formally investigated.

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