NHTSA Complaint #11700126 — 2012 HYUNDAI SONATA

The engine in my Hyundai Sonata (replacement engine VIN [XXX] ) experienced a complete internal failure. The component that failed is the 2.4L Theta II GDI engine, which is known for issues related to metal debris, oil restriction, rod bearing wear, and resulting piston and compression failure. The failed engine is currently at the dealership (Carolina Hyundai) and is available for inspection upon request. My safety was put at risk because the engine lost power unexpectedly, ran extremely rough, and became inoperable. A sudden loss of power while driving could have caused a crash, especially in traffic situations. The problem has been reproduced and confirmed by the dealership. They performed a compression test and found all cylinders at extremely low PSI (35–45 psi). The dealer stated the engine cannot perform the required bearing clearance test due to the level of internal damage. Hyundai Corporate initially declined assistance, calling it a piston failure, but the symptoms and damage are consistent with the known Theta II recall issues. The vehicle has been inspected by the dealership, and all diagnostic information has been submitted to Hyundai under PA Reference #XXX. Hyundai Corporate has not yet responded to me with a case manager. Before the engine failure, the vehicle had rough running and loss of power, but no warning lights or messages illuminated on the dashboard. Symptoms appeared shortly before the engine became undriveable. Based on the dealer’s findings and the engine’s known defect history, it is my assessment that the failure is related to the same issues described in Hyundai’s Theta II engine recall (Campaign 132). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)