NHTSA Complaint #11695628 — 2012 HYUNDAI SONATA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11695628
Vehicle 2012 HYUNDAI SONATA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My 2012 Hyundai Sonata (VIN: [XXX] ) experienced complete engine failure at 241,433 miles on August 7, 2025. The failure aligns with known safety defect symptoms described under NHTSA Recall Campaign 15V568000 and 17V226000, which cite premature bearing wear due to metal debris during engine manufacturing. My vehicle had previously received the knock sensor update under Campaign T3G and failed the BCT (bearing clearance test), confirming bearing damage. Despite this, Hyundai denied my engine replacement claim, stating the issue was related to a fuel pipe and not a rod bearing issue—this is contrary to their own recall documentation and dealer diagnosis. Hyundai continues to deny engine replacement, in violation of their federal recall obligations under 49 U.S.C. §30120. Their refusal endangers public safety by ignoring engine failures that can lead to stalling and crashes. I request NHTSA intervention to compel Hyundai Motor America to comply with federal law and perform the necessary recall repairs on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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