NHTSA Complaint #11685368 — 2012 HYUNDAI SONATA AIR BAGS

Complaint Details

ODI Number	11685368
Vehicle	2012 HYUNDAI SONATA
Component	AIR BAGS
Date of Incident	July 25, 2025
Date Filed	September 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

With no warning my car left me sit on the side of the road and when started the engine made an awful knocking noise. Hyundai denied to replace the engine despite there being at least 2 engine recalls. When I asked why they said it was due to no maintenance records so I provided them with maintenance records like they requested and then they deny it again and say they aren’t replacing the engine because the problem with my engine had nothing to do with the 2 engine recalls my vehicle IS affected by.

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