NHTSA Complaint #11715860 — 2020 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	11715860
Vehicle	2020 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	February 7, 2024
Date Filed	February 5, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

For the past two years ive been having problems with the steering in the car. the steering wheel constantly pulls to the right. i had to get 4 or 5 wheel alignments in one year because the problem is that bad. i have receipts for the fixes. i recently researched known issues and came across the recall of the "steering gear" affecting Grand Cherokees from 2019 - 2020. My car falls under the 2020 year and i am having the issues of the steering gear. At least that is what a mechanic told me when i got the car inspected. i would like to know why my car doesnt fall within the recall when i have that car and the year that is stated and with the same issue

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