NHTSA Complaint #11715620 — 2016 HONDA PILOT

The contact owns a 2016 Honda Pilot. The contact stated that while driving at slow and moderate speeds, the transmission was slipping, and the vehicle lurched and jerked. The failure was more evident while driving uphill. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the torque converter had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that while driving and exceeding 40 MPH, the hood was flapping. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages); however, the VIN was not included. The failure mileage was approximately 100,000.