NHTSA Complaint #11715182 — 2019 JEEP CHEROKEE

Vehicle: 2019 Jeep Cherokee Trailhawk Elite VIN: [XXX] Recall: Stellantis / Jeep Recall 01C (NHTSA 25V‑011) Dealer: Carson Dodge Chrysler Jeep, Carson City, Nevada Description: My 2019 Jeep Cherokee Trailhawk Elite (VIN [XXX] ) is included in Stellantis Recall 01C. It has now been more than a year since the recall was issued, and Stellantis still has not provided a remedy for my vehicle. My servicing dealer, Carson Dodge Chrysler Jeep in Carson City, Nevada, reports that no parts are available for the recall and that Stellantis has not provided any timeline for when parts or the required software remedy will be released. This recall involves a safety‑related defect in the Power Transfer Unit (PTU) that can cause loss of drive power or loss of Park function. Despite the severity of the defect, Stellantis continues to delay both the software remedy and the availability of replacement PTU components. I am unable to obtain the required repair, and the manufacturer has not met the federal requirement to provide a timely remedy. I am requesting that NHTSA investigate Stellantis for an unreasonable delay in providing recall repairs for Recall 01C and require the manufacturer to supply the remedy without further delay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)