NHTSA Complaint #11715074 — 2023 TOYOTA RAV4 PRIME

My 2023 Toyota RAV4 Prime is currently subject to an active safety recall. I brought the vehicle to my Toyota dealership on 12/20/25 to have the recall addressed, but I was informed that Toyota does not yet have an available fix or remedy. As of January 28, 2026, there still is not fix or remedy. As a result, my vehicle has been sitting at the dealership for an extended period of time with no estimated completion date. Toyota has provided a rental vehicle, which I appreciate, however there is still no clear timeline for when my own vehicle will be repaired and returned. I am filing this complaint because I was told there should be a fix/remedy for this recall and the recall remedy delay has effectively taken my vehicle out of service indefinitely. Owners should not be left without their vehicles for unknown periods while manufacturers work on recall solutions. I respectfully request that NHTSA review this situation, as the lack of an available remedy and open-ended repair timeline is creating hardship and uncertainty for affected owners.