NHTSA Complaint #11714795 — 2017 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11714795
Vehicle	2017 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	January 17, 2026
Date Filed	February 1, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The component that failed is the PTU: part #68307402AJ. The part is still on my vehicle as the dealerships have no available replacement parts at this time. The dealer has diagnosed that the part needs replacement. The safety of continuing to drive this vehicle with the defective part is unknown. The dealer will not confirm or deny if it is safe to continue to drive the vehicle. The part is on back order with no ETA. Another vehicle with this same issue at the same dealership has currently been waiting 5 months for the part. The 4WD Service light is on at all times. Also a message displays at startup which says: "4WD System Service Required".

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