NHTSA Complaint #11713994 — 2017 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11713994
Vehicle	2017 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	January 21, 2026
Date Filed	January 28, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Had the PTU recall serviced in 2023. This week the bolts from my ptu case to the transmission sheared off. The dealership wants $2200.00 to fix it saying the recall has nothing to with the bolts shearing off. They had to remove and replace the ptu case to do the recall. They either over torqued or cross threaded the bolts. Having to get a lawyer.

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