NHTSA Complaint #11711391 — 2023 VOLKSWAGEN ID.4
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11711391 |
| Vehicle | 2023 VOLKSWAGEN ID.4 |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My wife was involved in an accident where the car (2023 VW ID4) drove itself and crashed into six parked cars while she was attempting to apply the brakes and had no control of the steering (it drove itself). I had the insurance carrier pull down the EDR data (attached) and I have attached the Police Accident Report (attached) for your review. Thankfully, no one was injured and I have enough liability coverage to cover the property damage but would like to see this matter investigated realizing we were lucky the next person may not be.
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