NHTSA Complaint #11719308 — 2023 VOLKSWAGEN ID.4
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11719308 |
| Vehicle | 2023 VOLKSWAGEN ID.4 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it was because of a recall to do with the door handles, even though the recall didn’t state any of that cause they were able to reproduce the vehicle unlocking itself after the recall so they did a software update once I took the vehicle home was able to reproduce, and the issue of it unlocking itself continued. I returned the vehicle to the same dealer and which they had the vehicle for an additional 26 days with another software update and then they had to call in to the tech line where they had to replace the control module that still didn’t fix the issue then had to replace a key then they released the vehicle back to me as they exhausted all their options and the issue is still present unable to drive the vehicle due to security concerns
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