NHTSA Complaint #11714848 — 2023 VOLKSWAGEN ID.4

Vehicle has widespread software/electronic failures affecting driving and safety systems. Failures cause erratic, loss of information while driving, unintended systems activation, and loss of emergency services. While operating the vehicle during routine driving, multiple safety-related electronic systems malfunction. The instrument panel and center display intermittently go completely blank while driving, removing speed and warning information. The vehicle has shifted into Park on its own while stopped at traffic lights (with the driver seated and seat belt fastened). Cruise control activates without driver input. Voice control activates repeatedly without pressing the steering-wheel button. Intermittent, but significant loss of propulsion power has occurred while driving. The backup camera intermittently remains on while driving forward and backup sensors intermittently fail. GPS location is severely inaccurate, the dynamic road sign display does not function, and the Emergency Call (SOS) system does not function. Car will not connect to the app, leaving many functions unavailable, including the ability to condition the battery before driving in cold conditions. Many of these issues have occurred multiple times over the course of the vehicle's history, but Volkswagen was able to fix many of these issues for a time. The date I have input below represents the approximate time the issues started to reoccur. I have made multiple attempts to resolve these issues with both the dealership and directly with Volkswagen.