NHTSA Complaint #11678548 — 2023 VOLKSWAGEN ID.4
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11678548 |
| Vehicle | 2023 VOLKSWAGEN ID.4 |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Cruise control / resume cruise can inadvertently be activated due to the haptic touch pads on the steering wheel. On multiple occasions when exiting a highway after using cruise control and while turning the steering wheel, my hand inadvertently brushes against the RESUME haptic touch pad, causing the vehicle to immediately speed up to my last preset cruise speed. This is a constant issue as I use my vehicle daily for work purposes, and has caused multiple near-accidents. Per my dealer, Volkswagen does not have a fix for this. This is a non-issue in my other VW vehicle, as it has button instead of haptic touch on the steering wheel. Haptic touch should not be on a steering wheel.
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