NHTSA Complaint #11679962 — 2023 VOLKSWAGEN ID.4
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11679962 |
| Vehicle | 2023 VOLKSWAGEN ID.4 |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
It is very easy to inadvertently touch the "SET" button for the cruise control. The button is capacitive so a very light touch activates the button, and it is on the outer edge of steering wheel spoke, meaning a light brush while turning the wheel activate the button. When maneuvering at slow speeds (such as in a parking lot) this results in the car accelerating, uncommanded, and without warning, up to the minimum speed of the cruise control.
Related Complaints for the 2023 VOLKSWAGEN ID.4
Other VEHICLE SPEED CONTROL Complaints
#11715399
My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls,...
#11715038
Date/Time of Incident: 1/29/36 at approximately 5:44 PM Location: Small school parking lot Vehicle: 2023 Volkswagen I...
#11693946
On October 04/2025 The vehicle was parked and stationary when it suddenly accelerated forward on its own. The brakes...
#11686025
I was turning into a parking space on the street. I let my foot off the gas in order to brake.... as I did so the car...
#11681473
Buttons on steering wheel can be accidentally activated when you move your hand over buttons. Very dangerous.
Recent Complaints for the 2023 VOLKSWAGEN ID.4
#11719308
ELECTRICAL SYSTEM
The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it...
#11719505
ELECTRICAL SYSTEM
For the past seven months, my vehicle‘s location settings have been off. It has been to the dealership multiple times...
#11719308
UNKNOWN OR OTHER
The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it...
#11719253
FUEL/PROPULSION SYSTEM
VW has informed me that my 2023 ID4 has a faulty battery that is at risk of catching fire. The VW corporate represent...
#11717302
ELECTRICAL SYSTEM
This vehicle is a total safety hazard due to two distinct failures: 1. Unresolved Door Defect (14+ Months): For ove...