NHTSA Complaint #11710875 — 2019 TOYOTA HIGHLANDER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11710875 |
| Vehicle | 2019 TOYOTA HIGHLANDER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Good Morning, I purchased a 2019 Toyota Highlander at a Toyota dealership and the transmission has died at 68,000. It died while driving in heavy traffic with my kids in the car. Toyota has completed an inspection of the transmission and determined that it needed to be replaced. They also said that because the transmissions are in back order due to all of the failures, I would have to wait 45-60 days to get a remanufactured transmission. I've also heard that they are replacing these transmissions with the same ones that are failing and only offering a 1 year warranty. Ive already spoke with Toyota Brand engagement and they told me that there was nothing that they could do.
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