NHTSA Complaint #11710804 — 2024 JEEP WRANGLER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11710804 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
This compliant is based on the manufactures unwillingness to provide a rental car despite the fact the car is in the shop now for over a week. They have stated in writing that they will not provide a rental car or alternative transportation until the repair for NHTSA recall number 25V-766 or 78C is determined. This leads me without a usable vehicle for an unknown period of time and their refusal to provide a rental in the main time while the vehicle is under factory warranty is a dereliction of their responsibility to provide a working product to the customer. I have a call with the manufacturer FCA which is #95240670.
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