NHTSA Complaint #11710706 — 2019 FORD ESCAPE

My first incident with my 2019 Ford Escape happened when I had my [XXX] in the vehicle with me at a stop sign In November of 2024. As I proceeded to enter the intersection, the vehicle would not accelerate. I was able to reverse enough to get out of the intersection, but was still on the roadway, which is a safety hazard. While I waited for help, I was having to direct traffic around my vehicle, another safety hazard. The vehicle would not drive at all. The milage at the time of failure was approx. 112,000 miles. I was later informed the vehicle's transmission needed to be replaced and that they had found metal shavings in the transmission fluid. The Ford dealership stated my vehicle was financed used and there was no warranty on it. The dealership also informed me there was no recalls on my vehicle. I spent approx. $4,600 to have this repaired by a local mechanic shop. Now, a year later, I had pulled over to let a funeral procession pass and once I began to accelerate, my vehicle began to stall. I was able to drive it to a gas station that was nearby where I was unable to drive it any further. My 3 children were in the vehicle with me. I took it to the same mechanic shop that had initially repaired it to inquire about a warranty on the transmission. I was informed the warranty was through a third party and they would not fix it, claiming I had gone 500 miles past what warranty covered ( 1 year or 12,000 miles). They diagnosed it and confirmed the transmission had to be replaced. I have been told it would cost me approximately $3,500 (plus labor) to repair again with another year/12,000 mile warranty. I took the Escape to the Ford dealership to have them diagnose it and was informed the the transmission needed to be replaced, and they would do it for $8,500. I have read about plenty of 2019 Ford Escape Recalls on the transmission and this is definitely a safety issue. I'm over being stranded on the roadway with my kids... thankfully I wasn't on the interstate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO