NHTSA Complaint #11714103 — 2019 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11714103 |
| Vehicle | 2019 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AK |
Consumer Description
Electric power steering failed and the vehicle is available for inspection upon request. The power steering unit failed while driving down a curvy highway in Kenai Burrow, Alaska. I took the vehicle to the local Ford dealer and dropped said vehicle off. The service tech stated that the 2019 Ford escape was prone to having issues with the power steering unit. The vehicle is in the shop at this time. The warning lamp came on stating that there was a problem with the power steering unit that however, happened while we were driving down the highway. This was a life-threatening incident that it could’ve caused my wife and I and any oncoming traffic to parish in a car accident. The roads were snow covered and icy
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See attached document for complaint.
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