NHTSA Complaint #11701328 — 2019 FORD ESCAPE

Car operated fine until it suddenly started running rough, then lost power/accelleration while driving down a busy state highway. Ford Dealership found what the service manager called "catastropic engine failure, caused by coolant instrusion." He showed us the whole process of coolant corruption of our Ford Escape's engine -- and the engineering flaw that caused the intrusion. Service manager explained that our 2019 Ford Escape model was "the Problem Child of Ford Motor Company." The loss put our daughter, alone, stranded on the side of a 55 mph 2-lane highway in a car with only 57,000 miles. It put other highway drivers at risk as well. We had no warning that something was wrong with the car. The check engine light came on AT the time of the incident. That is, when the car started feeling rough and wouldn't accellerate, the check engine light came on Car and mechanics who repaired it are all available upon request. Also please see attached repair invoice from Richardson Ford.