NHTSA Complaint #11709976 — 2018 HYUNDAI SONATA

The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle started to vibrate roughly. The contact felt the vibration in the steering wheel. The check engine warning light was illuminated. The contact slowed down and pulled off the roadway. The contact turned off and restarted the vehicle and was able to shift to drive(D); however, the vehicle was hesitating and failed to accelerate as needed. The contact drove the vehicle to an independent mechanic at speeds no greater than 40 MPH. The mechanic scanned the vehicle and retrieved codes for a misfire in the engine. The mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was towed to the local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The contact requested an engine replacement that was denied by the manufacturer. The failure mileage was approximately 138,000.