NHTSA Complaint #11679114 — 2018 HYUNDAI SONATA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11679114
Vehicle 2018 HYUNDAI SONATA
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 99,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2018 Hyundai Sonata. The contact stated that after starting the vehicle, the engine oil warning light illuminated intermittently. The contact pulled over to check the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to Midas, and engine oil was added. The vehicle was later taken to another Midas, who found a crack in the engine oil pan. The vehicle was then taken to the dealer, who informed the contact that Midas had overtightened the oil pan during an oil change, so the warranty to repair the vehicle would not be honored. The vehicle was taken back to Midas, and the engine oil pan was replaced. The contact stated that he was currently in litigation with the dealer and the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.

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