NHTSA Complaint #11709283 — 2017 CHEVROLET EQUINOX

I am submitting this complaint regarding a serious safety defect involving a 2017 Chevrolet Equinox that experienced a sudden and complete loss of engine power while the vehicle was in motion. While traveling approximately 50 mph in active traffic, the engine abruptly shut off and the vehicle immediately lost all ability to accelerate. The loss of propulsion was total and occurred without warning. There were no warning lights, alerts, or indicators of a low oil or engine condition prior to the failure. Moments before the shutdown, the engine began making an abnormal mechanical noise. A video was recorded during the incident while the vehicle was still operating in traffic. The recording captures the engine failure in real time, including the vehicle decelerating from approximately 50 mph to a complete stop as the engine shut down. I was able to coast into a breakdown lane and then into a nearby parking lot, narrowly avoiding a collision. A sudden loss of propulsion at this speed and in these conditions presents a severe and immediate safety risk to vehicle occupants and surrounding traffic. This vehicle has been regularly serviced by authorized Chevrolet dealerships and maintained according to the manufacturer’s recommended schedule. At no point was I advised that the vehicle required frequent manual oil checks between scheduled oil changes, nor did the vehicle provide any warning prior to engine shutdown. I routinely operate this vehicle at highway speeds and regularly transport my child. Had this failure occurred on a highway or in heavier traffic, the risk of serious injury or fatality would have been significant. The exact cause is UNKNOWN at this time. The vehicle is available for inspection, and I can provide maintenance records and video documentation upon request.