NHTSA Complaint #11708906 — 2023 TOYOTA RAV4 PRIME
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11708906 |
| Vehicle | 2023 TOYOTA RAV4 PRIME |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My car's instrumental panel display (aka combination meter) went blank. This has been described in the NHTSA recall# 25V595, but no remedy is available at this time. It will not come back by restarting the car or disconnecting/reconnecting the battery. The dealership tried to reset the ECU multiple times, but that did not bring back the display. The dealership has not provided me with a loaner car. I cannot see the vehicle's speed and remaining gas, or if any doors are not shut. This makes operation of the vehicle unsafe. I respectfully request increasing the severity of the recall to Do Not Drive. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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