NHTSA Complaint #11708838 — 2019 TOYOTA HIGHLANDER

We began to hear a whine coming from the front of our 2019 Highlander. The tone of the whine got higher as we picked up speed. We went immediately for a preliminary review at the dealer who indicated that it was a known transmission problem in several model years, and the whine would only become more pronounced. We further understood that the very same transmission in our 2019 Highlander has been covered by a recall in years just prior and after 2019, but not for our particular VIN. Nevertheless, it is obvious to even the Toyota dealer mechanic that it is the same issue. The car has been carefully used and maintained since purchasing it new--it only has approximately 74,000. We expect our transmission fix or replacement to be covered.