NHTSA Complaint #11708540 β€” 2018 TOYOTA C-HR

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11708540
Vehicle 2018 TOYOTA C-HR
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The issue is the bearing in my CVT transmission. I've been advised by three different shops/dealerships that this is the problem while being quoted $10k plus to replace the transmission. Through research, this is a known issue with the 2018-2022 Toyota CHRs. Thus making this vehicle heavily UNSAFE to drive and Toyota is not taking any accountability with this problem. There have been no warning lights of this issue. Only an intense grinding noise in the front end of the vehicle and "jumping/hopping" at times and brief moments where the vehicle will not move. It seems to only occur when the warranty is expired but something needs to be done about this as I know I am not the only person experiencing this problem. This not only is a severe safety issue but also should never have happened if Toyota took responsibility for putting faulty CVT transmissions in this vehicle. They need to cover the costs and make this right!!

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