NHTSA Complaint #11708051 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11708051
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	July 6, 2025
Date Filed	December 31, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Total failure of transmission. The transmission on this car failed while driving making it unable to move and creating a risk of collision with other vehicles. No warning displayed on dash until after failure. Noticed some minor vibrations when decelerating at speed was at 25mph. Mileage was approx 80,000 miles. Mechanic diagnosed the possible cause as the failure of the transmission fluid pump or failure of "lifetime" transmission fluid. Cost to replace was $9,000

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