NHTSA Complaint #11708006 — 2018 SUBARU OUTBACK

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11708006
Vehicle 2018 SUBARU OUTBACK
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during a quick deceleration. The seat slid forward on mounting rails and caused the front passenger to be squished between forward motion of seat and the seat belt. Lucky this was not a collision, but weight of seat moving forward & smashing passenger against seat belt was very uncormfortable. During a collision, this may have resulted in a serious injury. Seat bottom was replaced by dealer at my expense. I have kept defective seat bottom for further inspection. I have attached the repair invoice. Car has been used afterward without front passenger awaiting for part to be made available. Invoice incorrectly reports mileage. There is less that 15,000 miles on this car.

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