NHTSA Complaint #11639852 — 2018 SUBARU OUTBACK

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11639852
Vehicle 2018 SUBARU OUTBACK
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I folded my rear seats down to gain more cargo area room, upon unloading my cargo, I proceeded to fold up my rear seats. Both rear seats folded up and locked, except the driver's side rear seat locked into position but would recline backwards and not stay locked. I have owned this vehicle for seven years and have only had passengers in the rear about a dozen times, and to my knowledge never used the recline feature. The rear seats have been folded down numerous times to gain cargo volume and folded back up. I looked at side drivers side latch and it moves freely back n forth and will not lock like the passenger's does. I pulled on the recline leaver and it has tension on it. I tried pulling on both releases together to no avail. I found this issue on the internet which shows the latch. I feel the is an unsafe condition for a rear driver's side passenger as the seat rocks back n forth. This is link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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