NHTSA Complaint #11316702 — 2018 SUBARU OUTBACK

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11316702
Vehicle	2018 SUBARU OUTBACK
Component	SEATS
Date of Incident	February 10, 2020
Date Filed	March 7, 2020
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WINDSHIELD DEVELOPED A CRACK ON THE TOP PASSENGER SIDE, I DO NOT RECALL ANY ROCKS OR DEBRIS HITTING THE WINDSHIELD. NEXT MORNING THE CRACK GREW TO OVER HALF THE WINDSHIELD. OVER THE NEXT FEW DAYS THE CRACK HAS GROWN TO COVER 85% OF THE WINDSHIELD HORIZONTALLY, ALMOST IN A COMPLETE "U" SHAPE.I NOW HAVE TO DECIDE TO SPEND THE ~$1,000 TO REPLACE THE WINDSHIELD OR DRIVE WITH THE CRACK. AFTER READING ALL THE COMPLAINTS ON 2ND CRACKS, I'M HESITANT. THE DRIVER SEAT HAS A VERY ANNOYING SQUEAK WHEN GETTING IN/OUT AND WHILE DRIVING THE VEHICLE. SOME DAYS IT'S WORSE THAN OTHERS, AND IT DOESN'T SEEM TO MATTER WHAT THE CURRENT WEATHER CONDITIONS ARE.

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