NHTSA Complaint #11707956 — 2020 FORD EXPLORER
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Crash 1 Injury
Complaint Details
| ODI Number | 11707956 |
| Vehicle | 2020 FORD EXPLORER |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
On December 26, at approximately 7:08 p.m., I was driving on the Belt Parkway during a snowstorm. I was traveling in the middle lane and began to safely change lanes to the right. During the lane change, the vehicle’s four-wheel-drive system suddenly displayed an error and appeared to malfunction. Immediately after this occurred, I lost control of the vehicle. The vehicle veered to the right, struck the median, and flipped over twice before coming to rest on its side. Prior to the system error, I was operating the vehicle normally and driving cautiously given the weather conditions. The loss of control occurred abruptly and without warning.
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