NHTSA Complaint #11706164 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11706164
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The vehicle experienced sudden engine failure due to rod bearing damage. The engine seized without warning and required towing. A Hyundai dealership confirmed rod bearing failure consistent with known Theta engine defects. Hyundai denied engine replacement coverage because a software update (Campaign 953 / KSDS) was not completed; however, I never received notice of this campaign. The campaign does not appear on the NHTSA VIN lookup for my vehicle, and it was still listed as outstanding in Hyundai’s system at the time of failure. The sudden engine failure created a safety risk due to loss of power.

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