NHTSA Complaint #11718051 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11718051
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

While driving on the freeway, my vehicle experienced a sudden and catastrophic engine failure. The check engine light began flashing, the vehicle lost power, and I almost lost control of the car. I barely had time to pull over to the shoulder to avoid an accident. The vehicle was towed to a Hyundai dealership. The engine does not start and the engine block is cracked. Hyundai denied coverage stating that a software update (Campaign 953) was not installed. Campaign 953 is only a detection update and does not repair or prevent internal engine failure. This is a serious safety issue.

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