NHTSA Complaint #11712218 — 2015 HYUNDAI SONATA

We have had issues with tires not wearing equally and tears on the inner tire/s shortly after replacing. This has happened twice so far. This has lead to air loss, severe vibration, and pulling while driving. Most recently, both back tires were losing air with one back tire having a structural issue on the inner portion of the tire making it unsafe to drive. We had just put on new tires in 1/2024 and had to replace one of those before this issue because of a tear on the inner portion. Both back tires were replaced and rotated. Severe vibration and pulling occurred. We took it in to have balancing and an alignment done only to find out that all 4 rims are bent to varying degrees on the inner lip that meets with the tire. All 4 tires were wobbling significantly during the service to balance resulting in the inability to balance the tires. As there hasn’t been any occurrence that would have caused all 4 rims to bend in the exact same place, and reading about the defects of the coating on the rims as well as other wheel related issues, we felt it necessary to file a complaint. Living in a state where there is salt put on the roads as well as salt in the snow itself, peeling and premature wear to the rims due to the lack of a safe and sufficient coating, exposes the metal to the elements and excessive salt during the winter months. This in turn weakens the metal making it susceptible to bend and sustain damage it would not otherwise sustain. We now have to replace all 4 rims to eliminate the vibration and alignment issues.