NHTSA Complaint #11704506 — 2016 HONDA PILOT

We had road issues recently and the care stalled on Thanksgiving. We ended up having it towed to 2 mechanics, the final mechanic determined that this issue is a recall for other Hondas. Ours is not listed. I called the recall hotline and they will not fix the car under the recall because they did not add our VIN number to the recall. They informed us we could pay for the repair and keep our receipt for reimbursement if/when the VIN number is added. I was not happy with this outcome as if it's a problem with other vehicles why are we not being added. The recall is "a manufacturing defect in the connecting rod bearing that could cause the engine to seize and fail, leading to stalling while driving."