NHTSA Complaint #11704346 — 2023 TOYOTA RAV4 PRIME

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable and intermittently turned on and off. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact was informed that the failure could not be duplicated. The contact stated that the failure had recurred and that the instrument panel failed to operate. The dealer was contacted again and informed the contact that the vehicle was associated with NHTSA Campaign Number: 25V595000 (Electrical System). The vehicle was not diagnosed or repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 39,000.