NHTSA Complaint #11704302 — 2016 HYUNDAI VELOSTER

On March 2024, I had my veloster towed to a certified Hyundai service dealer because it suddenly began losing power, the oil light came on, the engine light flickered, and it began making a whining noise, and then the engine died and wouldn’t crank again. It took them weeks to diagnose it, and they told me the turbo was out in it, and quoted me an absurd amount to replace it. I had the turbo replaced, as well as some gaskets, the coils and spark plugs. It ran fine after that until June 2025 when the oil and check engine light came on and the engine died again while we were coming home from a vacation, 2 hours south of where we live in a tiny town that had no dealership or rental company within 100 miles. We found a small mechanic who said it needed a lower fuel pump. He put one in it and we got back on the road, but it still wasn’t running as well as it should. It don’t have quite as much power, but no dash lights came on. When I got home I took it to another local certified Hyundai service dealer, who said it needed new coils and spark plugs again, so they replaced them. Again it ran fine for a while until the day after thanksgiving this year, 11/25, when the oil light came on again at the end of my road. I took it to another local certified auto parts store who read the codes and found no suggested fix. No certified dealers were open that day, so I took it to Pep Boys where the engine light came on when I pulled in, and who said they thought it needed new timing solenoids, and put them in it. When they finished, they drove it and told me they felt like the turbo was going out and advised I take it to the dealer again. I had it towed to a certified Hyundai service dealer on Monday 12/01/25. They diagnosed it as needing a new turbo (again), a lower oil pan, and an oil switch. Quoted $3550. Over a week later today they told me that after putting it all in and tiring it on that the oil light came back on. They have now diagnosed it as needing an oil pump.