NHTSA Complaint #11703931 — 2016 HYUNDAI VELOSTER

The contact owns a 2016 Hyundai Veloster. While the contact’s wife was driving at an undisclosed speed, the vehicle suddenly lost power, with the check engine warning light illuminated. The contact stated that the vehicle then stalled at a stoplight. The vehicle was restarted and immediately driven to the local dealer, who diagnosed the vehicle and determined that the engine compression was abnormal and advised the contact that the engine needed to be replaced. The vehicle was not repaired. The contact stated that while at the dealer, the service and diagnostic guidelines were not followed regarding the NHTSA Action Number: EA21003 (ENGINE), and the coverage was denied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 125,367.