NHTSA Complaint #11704020 — 2013 FORD EDGE

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. It stayed that way for the next couple of days before going back to a fully functioning brake pedal. Months later it happened again this time without repairing itself. We took it to a local mechanic as well as the local Ford dealership twice. Their computer did not detect anything wrong and yet when the service rep tried the brakes they went clear to the floor! So we had them update the computer software in the car since we never had any warning lights about this issue. The local mechanic as well as the Ford dealership suspect it is the HCU unit within the ABS system. The problem is there are no replacement parts available to remedy the problem. We have read many similar complaints online. We believe Ford should fix this issue.