NHTSA Complaint #11702374 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11702374
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine failed in a matter of seconds on the Interstate to where the vehicle was inoperable making a loud knocking sound and every system light on the dashboard turned on. We were able to take it to a local Oil Shop that was within a few miles and had them check on the car. The mechanic stated the oil looked brand new even though we just had it changed 2 months ago and he couldn't service the inside of the vehicles engine. We had to have it towed over 100 miles to Chicago. To a Honda Dealership that stated the engine looked like it was starved of Oil. How was your safety or the safety of others put at risk? Vehicle violent started shaking while myself, my wife, and our three kids were in the vehicle. All Systems had failed by the time we got it to a dealership 5 miles away. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the Honda Dealership stated we need a new engine costing us well over $15,000. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No we have only had a mechanic at a Honda Dealer confirm what was said initially that the engine seems to be malfunctioning. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was zero issues until all systems lights came on within a matter of 5 minutes.

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