NHTSA Complaint #11701646 — 2017 TOYOTA COROLLA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11701646
Vehicle 2017 TOYOTA COROLLA
Component AIR BAGS
Date of Incident
Date Filed
Mileage 13,369 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown dealer, where the contact declined to pay a diagnostic fee because the failure was a safety issue. The vehicle was not diagnosed or repaired. The contact stated that the front passenger's side air bag and the dashboard were replaced in 2022, and the front driver's side seat belt was replaced in 2023. In addition, the wiring harness was replaced due to water intrusion in March 2022. The contact was informed that the repair was not covered under warranty, and the 12 months warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,369.

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