NHTSA Complaint #11717408 — 2017 TOYOTA COROLLA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11717408
Vehicle 2017 TOYOTA COROLLA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and switched from D (drive), to P (park), I let go of the break pedal again, and the car continued to roll back in reverse still. I realized my cars breaks, steering wheel, and gears were being unresponsive. I kept my foot on the break pedal, used the parking stick and set the car into P (parking) again, and turned it off. The car did not roll back as before, and was completely off. I turned the car back on again, and it went back to normal. The steering wheel and break pedal were not stiff, and the gears were all working and being responsive. I searched up the problem, and from what I have read, it is currently unsafe to drive my vehicle. I have kept up with proper and regular maintenance on my vehicle. But from what I have researched, the corolla has had a massive recall on this exact problem. However, my vin number indicates my vehicle is not eligible for a recall. I would like to receive proper help for this problem, as it is a dangerous and widely known problem with the 2013-2019 corollas.

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