NHTSA Complaint #11701064 — 2017 KIA SPORTAGE

*Component or System: Power window system / electrical system *What Happened? The manufacturer issued a recall for a defect in the power window system. When I brought my vehicle to the authorized service center, I was informed that the recall repair applies only to the front power windows, even though the same malfunction and defect are clearly present in the rear windows as well. The manufacturer’s refusal to include the rear windows leaves the defect only partially remedied, which could pose a continuing safety risk. This appears to be an incomplete or inadequate recall repair, as all four windows share the same design and failure pattern. I am requesting that NHTSA review whether the manufacturer’s limited repair scope meets federal recall requirements. *When Did This Happen? October 2025 *Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes – the dealership confirmed the issue with all four windows but stated that only the front windows are covered under the recall. *Has the Vehicle Been Inspected by the Manufacturer or Dealer? Yes – inspected at Nalley Kia 7849 Mall Pkwy, Stonecrest, GA 30038 *Were There Any Injuries, Fires, or Crashes? NO *Additional Details / Attachments-I can provide copies of the recall notice, service invoice, and correspondence with the dealership confirming the limited repair coverage upon request.