NHTSA Complaint #11709334 — 2017 KIA SPORTAGE

The contact owned a 2017 Kia Sportage. The contact stated that while driving 55-60 MPH on the highway, the contact noticed smoke coming from underneath the hood. The contact stated that there was a significant amount of smoke inside the vehicle. It was unknown whether a warning light illuminated. The contact exited the vehicle and noticed that there were police officers 20 ft. away from the vehicle. The police officers advised the contact to get away from the vehicle. The contact noticed flames under the hood, by the engine compartment. The contact stated that the entire vehicle caught on fire. The contact stated that the entire vehicle was completely burned to the metal. The fire was extinguished by the fire department. A fire department report was filed, and it was reported that the fire originated from the engine. A police report was filed. A firefighter sustained an unknown injury and was taken to the nearest hospital. The contact did not sustain physical injuries but sustained mental injury, lack of sleep, anxiety, and was upset. The vehicle was towed to a tow lot and was totaled. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The manufacturer sent an investigator who inspected the vehicle and stated that the cause of the fire was undetermined. The manufacturer provided vehicle rental assistance as a settlement. The failure mileage was approximately 115,000.